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TechCircle: India's leading Tech business information website covering indian startups, technology startups, mobile startups, business ideas, ecommerce
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News
Tech Mahindra, ServiceNow expand alliance to take enterprise AI deployments beyond pilots
3+ week, 3+ day ago (384+ words) Indian IT services firm Tech Mahindra and enterprise software company ServiceNow on Thursday expanded their partnership to help global enterprises move artificial intelligence projects from fragmented pilots to production-scale deployments. The Pune-headquartered IT services firm will also scale its global…...
Sonata Software appoints Hariprasad Rebala as chief AI officer
3+ week, 5+ day ago (383+ words) Bengaluru-based IT services company Sonata Software has appointed Hariprasad Rebala as its chief AI officer as it seeks to embed artificial intelligence across its operations and client-facing services. His mandate will include developing AI-native delivery models and helping clients move…...
India GCCs become command centres for AI-led customer service
3+ week, 6+ day ago (513+ words) With up to half of customer-service interactions carrying the potential for self-service, multinational companies are turning to their India GCCs to move AI beyond scattered chatbots and into the core of global customer operations. According to a recent analysis by…...